I wrote:I'm having something couriered to the other end of the country today.
The eagle has landed.Repeat: the eagle has landed.
Ordered a dozen bottles of Champers from M&S on Monday. Paid extra for Tuesday delivery, still not arrived. I phoned them this evening after being assured they would be here today, the guy admitted they have no idea where they are. This is not just shit service, this is M&S shit service!